Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-02-23
Person
3
5
0
Review of Marina Ward
23rd February 2022
My very good answer goes on the staff and how they treated me and all the others are very hard working. Thank you!
Suggested improvements
Been kept more informed about family members contacting me.
2022-03-02 11:09:34
Response from Berrywood Hospital
Thank you for your kind words. We should keep you informed of family contact and I have passed your comment to the matron. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Older Peoples Mental Health Team - Northampton
17th February 2022
The service was excellent.
Suggested improvements
Nothing could be better.
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Older Peoples Mental Health Team - Northampton
written by a patient
17th February 2022
Because I found the service totally sympathetic, caring and totally professional and mentally { }. I feel this could not have been bettered. Thank you for all your help.
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Memory Assessment Service - Northampton
17th February 2022
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Centre for Neuromodulation - Ketamine
17th February 2022
The original treatments were very effective and the team are supportive, patient and caring. While trying to find the right dose the team keep me informed.
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Centre for Neuromodulation - Ketamine
written by a patient
17th February 2022
The team always put my mind at ease, make sure I am comfortable and deliver the best treatment possible.
Berrywood Hospital
2022-02-17
Person
4
5
0
Review of Memory Assessment Service - Northampton
written by a carer
17th February 2022
Berrywood Hospital
2022-02-17
Person
4
5
0
Review of Memory Assessment Service - Northampton
17th February 2022
Procedures and follow-up explained - see below.
Suggested improvements
I realise this is time retailed but I could have had follow-on actions and suggestions discussed fr immediate benefit.
2022-05-12 13:38:52
Response from Berrywood Hospital
Thank you for your feedback, we will discuss your comment at our next team meeting to see how we might improve how we offer initial information and support.
2022-03-02 15:51:37
Response from Berrywood Hospital
Sorry about this. I agree, it is very important that we know what will happen next. I have passed your comment to the service manager to remind staff. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-02-17
Person
5
5
0
Review of Memory Assessment Service - Northampton
17th February 2022
Caring, considerate, staff showing empathy.
Berrywood Hospital
2022-02-17
Person
3
5
0
Review of Harbour Ward
written by a patient
17th February 2022
